Enhanced Web Chat – Better customer care experience with additional channel – Multiple session capability allows better productivity Cisco Finesse Enhancements – Multiline and Extension mobility for agent productivity
From enterprise email and messaging to cutting-edge video conferencing and telepresence solutions, we’ve got communication covered. Learn more about our custom solutions.
KnoahSoft Harmony real-time call center monitoring software provides real-time, web-based silent monitoring and on-demand call recording that empowers authorized users to listen to agent calls, record calls, capture screens, and
A router is a networking device that forwards data packets between computer networks. Routers perform the A virtual firewall (VF) is a network firewall service or appliance running entirely
High-Rely network appliances that feature Reverse Cloud Backup are available in storage capacities up to 48TB on NetSwap models, and 72TB on RAIDFrame models. The NetSwap backup NAS device utilizes
The use of new technologies undoubtedly contributes to improved efficiency of supply chain management. Supply chain management (SCM) focuses on the inter-organizational management of goods flows between independent companies in
In most server rooms "close control air conditioning" systems, also known as PAC (precision air conditioning) systems, are installed. These systems control temperature, humidity and particle filtration within tight tolerances
Our company can design a complete system with cable and associated hardware, providing solution for the telecommunication structure such as data, digital, telephone service and more.
HST provides a complete software solution for Smart Card and EMV. HST software suite contains tools for smartcard applet, EMV Issuance, EMV Script Processing, EMV Authentication, EMV Kernel. HST applications
A whole new dimension of intelligence to cash handling in banking & financial institutions. A byword for efficiency and reliability, each machine helps in improving customer service by