IT Service
IT Service Packs
Choose the one you prefer from the available options below or take the help of our experienced team to select the right one suited for your business.
Express Pack
- Organization having 50 to 199 users
- Desktop, Laptop, and Thin-client based endpoints
- Mail Server
- Application Server
- Database Server
- Storage
- Backup
- Firewall
- Network Printer
- Single site deployment
- Wired Network
- Wireless Network
- Anti-Virus update
- Weekly proactive call
- Emergency service call (2 in a month)
- Important patch/service pack updates for Server and end point devices
- Internet Health Check-up
- RMA (excluding spare parts)
Silver Pack
- Organization having 200+ users
- Desktop, Laptop, and Thin-client based endpoints
- Mail Server
- Application Server
- Database Server
- Virtualization
- Storage
- Firewall/IPS/URL filtering
- IP Telephony
- Video Conferencing
- Backup
- Network Printer
- Wired Network
- Wireless Network
- Anti-Virus update
- Weekly proactive call
- Emergency service call (4 in a month)
- Important patch/service pack updates for Server and end point devices
- Internet Health Check-up
- Site Redundancy
- On-site engineer (5 x 8)
- RMA (excluding spare parts)
Gold Pack
- Organization having 200+ users
- Desktop, Laptop, and Thin-client based endpoints
- Mail Server
- Application Server
- Database Server
- Virtualization
- Storage
- Firewall/IPS/URL filtering
- Network Printer
- IP Telephony
- Video Conferencing
- Backup
- Wired Network
- Wireless Network
- Anti-Virus update
- Single site deployment
- Weekly proactive call
- Emergency service call (4 in a month)
- Important patch/service pack updates for Server and end point devices
- Internet Health Check-up
- Site Redundancy
- On-site engineer
- RMA inclusive Spare Parts plus Software support service for commercial off-the-shelf products
- 24×7 Service
Premier Pack
- Cisco Contact Center Express
- Cisco Enterprise Contact Center
- Entrust Datacard Central Issuance
- DellEMC Enterprise Contract for Server, Storage, & Networking
- Services for Glory Note Sorting Machines
- Primary-key Public-key Infrastructure Services
On-Demand Pack
- Resource on-demand for Hardware & Appliances
- Hourly Charge
- Root cause analysis report submission
- Spare Parts Requisition
- Sales of spare parts
Technical Resources Recruitment Service
- Contractual Employment of technical resources
- Short-term Resource outsourcing
- Customized Technical training on computer hardware & software
- Technical Scope outsourcing (ITeS)