LEADS Interactive Assistant [LIA]
LIA is an Artificial Intelligence (AI) Chatbot with whom customers can interact/chat on different platforms without any human interaction and extract information relevant to their business and personal needs.
Integrated with CloudNet, works as a personal financial assistant for customers providing information with natural conversation style. This uses state of the art NLP to process the communication. It relieves both customer and bank from human phone call and costs related to that.